someone come to help me !!!!

[wjh]

there is a problem with my toshiba laptop,it's satellite 1410.when i switch on the power ,the power light begin to flash,and the colour is orange,and the laptop can't switch on unless i take off the battery then put it back to laptop,it's can be switch on as usual.i don't know why?please help me

[scuzzy]

wjh,

It's still early morning here. Check back in a few hours for possible replies.

[wjh]

thank you,i hope someone can help me .

[wjh]

hello,is there someone can help,please?

[scuzzy]

wjh,

Yes, someone will probably help you. But someone is not always available to help in 10 minutes. Sometimes the answer comes in a couple hours, and sometimes in a day or two.

It all depends on who is available at the time. Please check back once in a while.

[wjh]

ok,thank you.

[John]

wjh, just so we understand. Does this happen when you use battery power alone. Does it happen when you have the AC adapter connected and plugged into wall outlet.  Do you have a second battery if so try that one. As for the Orange color I have no Idea what you mean please explain in more detail. Also what operating system are you using.

[wjh]

this happened everytime,and that orange light means the voltage is not natural.but there is other three laptops,they use the same adapter,and they are work fine.i  changed the battery from another satellite 1410.and it still like this.i use windows xp home edition.

[wjh]

i don't know why it like this,is it because of the hardware or software or power supply?

[John]

wjh, is Windows XP the operating system that came with the computer. Or did you do an upgrade over another operating system. Or did you do a clean install ie. Fdisk, Format, and install.  

[dcsun]

i don't know why it like this,is it because of the hardware or software or power supply?

It could be any of these.  I don't think we have enough information to help you solve the problem yet.

[wjh]

xp is came with the computer

[wjh]

and when  this happen,i have use the recovery CDs to reinstall the OS.but it still like this.

[scuzzy]

wjh,

You'll make things easier if you give lots of information. Tell us everything that you know about your computer. You have to remember that we can only work with what you tell us. If you don't give enough information, you make it difficult or impossible to help you.

You made no mention of when the problem started, if it happened suddenly or over time, if you installed or removed software or hardware, etc.

Don't hold information back, or you'll never get an answer.

[wjh]

i'm sorry to give you so much trouble,because it is my first time to meet this thing,i have no idea about this,i'm sorry.these i mention before was happen when i switch on the computer second time.because it is a new one.after that it can't be switch on unless i take off the battery then put it back.and during this period the laptop always use the AC adapter.and i didn't installed or removed software or hardware.

[John]

wjh, can you start the computer without the battery being in the computer.

[wjh]

no,i can't.the laptop without batter only use AC adapter.it still can't be switch on.and the orange light still flash.

[John]

wjh, on the botton or back look for the model number. It might be something like 1410-303 or 1733.

[John]

wjh, what country were these computers purchased ie. Europe, Asia and so on.

[wjh]

and i want to know is it because of the quality of this laptop?because this is a new one,if it because of the quality,i can change another one from the shop.but if it not because the quality,i think the shop can't give me another one to change.

[wjh]

this laptop is satellite 1410-301.i purchased it in europe.

[dcsun]

If you just purchased this, I'd return it to the place where you bought it for support.  They should be able to fix the problem, or give you another one if it can't be repaired.

[John]

wjh, Microsoft XP does have a new release for the Power management feature but not for the 1410 European and Asian models. I also read on a number of sites that Toshiba was famous for power problems with notebooks. As Dave has said if it is still within warranty and even if it isn't I would return it for service.  

[wjh]

ok,thank you very much guys.i will try to change another one.thank you for help. :  )

[O.o]

WOW i have the same exact problem!!!!