XP print crashes

[dsaranti]

Hello, my PC is Windows XP SP 2 RAM 1024, Pentium 4 @3.0, 120GB disk. I had a Canon S400 printer and very often upon the print command the PC crashed. I now have a HP 1100 printer with exactly the same problem. Any suggestions please?
Thank you
Dimitri

[query]

Are you up to date on Windows critical updates, with current, real-time antivirus and firewall software, and have you scanned for spyware?

Anything in the event logs?

[dsaranti]

Thank you, I'm up to date on everything you mentioned. I will check the event log and let you know,
thanks,
Dimitri

[dsaranti]

I think this is the error report:
VSS Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.
Thanks,
Dimitri

[query]

I don't think that error is connected with the problem.  Try removing both sets of printer drivers, rebooting, and adding just one back - noting any problems.  If there are none, then try adding the other.