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iTunes Customer Service

Started by Chandler, March 03, 2005, 12:47 hrs

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Chandler

I recently replaced my motherboard, which I use on a dual-boot of Windows XP Professional and Windows XP MCE 2005.  The two installations required iTunes to be authorised for each, and I didn't think to deauthorise the computer prior to swapping out the motherboard (which I have now sold to someone at work) and so in total I used up 4 authorisations, which with the one on my laptop left none for my Quantex PC.

So, I sent an e-mail to iTunes customer service asking if all PCs could be deauthorised - and just a day later it was done.  I was concerned about DRM but it doesn't seem to be a problem if you use iTunes as the customer service is so good.

Thinking different doesn't seem to that bad afterall.

wonderings

glad to see that it worked out for you! I personally get rid of the DRM as soon as I buy, that way I can burn everything to a mp3 cd for backup.
15 inch PowerBook 1.5 ghz G4 2 gig ram DVD-RW 80 gig HD  
Dual 1.8ghz G5,  8X DVD-RW, 2 gig ddr ram, 160 x 2 gig HD
Dual 2ghz G5 DVD-RW, 2gig ddr ram, 250 x 2 gig HD
Lacie F.A. Porshce 160 external FW HD
1 BenQ 15 inch LCD VGA
1, 17 inch Samsung 172x LCD displays DVI
1, 30 inch Apple HD Cinema