This is one of the best viral videos I've seen: United Breaks Guitars (http://www.youtube.com/watch?v=5YGc4zOqozo&feature=related)
Don't want to miss the follow-up: United Breaks Guitars Song 2 (http://www.youtube.com/watch?v=h-UoERHaSQg&feature=channel) (make sure you watch to the very end)
United Airlines even upset Hitler: Hitler Finds Out United Breaks Guitars (http://www.youtube.com/watch?v=VEqvCktdSBM) (hilarious, but with crude language)
Scuzzy; one of the baggage handlers looks like Ace