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Computer Help Desk => Software Help => Topic started by: LugwidVanB on Aug 02, 2009, 11:45 AM

Title: Computer is crashing
Post by: LugwidVanB on Aug 02, 2009, 11:45 AM
Title: Re: Computer is crashing
Post by: Bill on Aug 02, 2009, 01:16 PM
Tom-

See if you can boot into safe mode using F8 during restart.
If you can, go into control panel>system>device manager and see what if anything is highlighted.

Bill
Title: Re: Computer is crashing
Post by: pat on Aug 02, 2009, 01:16 PM
Is there a stop error message displayed with that?
Title: Re: Computer is crashing
Post by: Mark H on Aug 02, 2009, 01:30 PM
You can go into safe mode as Bill suggested and try to do a restore point:

1. Start menu
2. Programs-->Accessories-->System Tools-->System Restore
3. Choose the last restore date prior to your driver problem.


Mark H
Title: Re: Computer is crashing
Post by: LugwidVanB on Aug 03, 2009, 01:29 PM
I'm responding from another computer. I did the restore but went back too far. It didnt have firefox and I still can't connect with ie. I dl firefox and sent it to my computer and will try to install it. Thanks
Title: Re: Computer is crashing
Post by: Bill on Aug 03, 2009, 02:03 PM
Tom,
you should be able to do another restore, the same way, from a later date.

Bill
Title: Re: Computer is crashing
Post by: LugwidVanB on Aug 04, 2009, 07:49 PM
Thanks Bill. When I couldn't get firefox to work I unwisely reinstalled xp. Not a new install but the upgrade selection. It apparently erased all restore points since the only one listed was the same time as the install. At any rate, I dl mozilla from another computer, installed it then installed drivers from the nvidia cd. I am now able to connect to the net both with ie 6 (which apparently got reinstalled) and firefox. I also dl the video display driver and that is installed so everything is back to normal. No yellow ? marks in device manager. The computer isn't crashing at the moment and hope that has been fixed. I haven't tried youtube videos but if they don't work I will be very careful this time not to make any changes I'm not 100% sure of. That has always been my rule but I violated it and it cost me. Thanks for all your support. This site is invaluable.

Tom
Title: Re: Computer is crashing
Post by: Bill on Aug 05, 2009, 05:50 AM
I'm glad you got it sorted out. 

Bill