I just purchased your DIR-655 and am in the process of setting it up. This is my first router. I diligently followed the setup steps during the Quick Router Setup process. However, the setup process did not go past the Install Router screen. I went through the process of ending the setup program, disconnecting the power adapter and network cable from the router, reconnecting my cable modem, and rebooting. I still continued to get the message:
ââ?¬Å?Router Setup requires your new router to be configured with the default username and password. Follow these steps: Remove your routerââ?¬â?¢s factory defaults (for information on how to remove your new routerââ?¬â?¢s factory defaults consult your routerââ?¬â?¢s documentation). Click Cancel to end the program. Eject the D-Link Quick Router Setup CD. Restart your PC. Reinsert the D-Link Quick Router Setup CD.ââ?¬Â The Error Information reads ââ?¬Å?Error 323: Router Setup requires your new router to be configured with the default username and password. Setup version: 5.0.`2.`5 Model: DIR-655.ââ?¬Â
I do not see a specific topic in the User Manual on the CD with instructions on how to remove the new router�s factory defaults. In addition, the setup process will not allow me to go do the Configure Router step.
What must I do to resolve this issue and complete the router setup? Thank you.
My Computer - Dell Studio XPS 435MT, Core I7 processor x64, 8GB system memory, OS ââ?¬â?? Windows Home Premium 64 bit, 600 GB SATA HD, SATA DVD +- DVD RW and DVD ROM, Gigabit Network Connection, Internet Provider ââ?¬â?? Cablevision-Optinum Cable, Modem ââ?¬â?? Motorola SBV5120 SURFboard Cable Modem
Did you get this sorted out yet?
Here is a page showing how to reset router to factory defaults.
http://www.dlink.com/support/faq/?prod_id=976
I simply connected the router to my cable modem and to my computer. I still do not know why the software installation did not work properly. Thanks.